DEMONSTRATION of a proposed Community Support Portal under George A. Lavín's commitment to senior services, family support, and transparent government.
Resource details shown are illustrative; always verify directly with each organization.
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City of West Miami

Community Support Portal

Find assistance programs for seniors, low-income families, and residents in need — from the City, Miami-Dade County, the State, and trusted community organizations.

With what do you need help? (For Urgent Social Service Needs Call 211 (24/7, free, bilingual))

Select a topic below to see matching resources.

City of West Miami

Request Help

Tell us what you need and we'll connect you with the right person or program. All requests are handled with care and confidentiality.

Tell Us About Your Situation

This form is reviewed by City staff. You may remain anonymous if you prefer.

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Request Received!

Thank you. City staff will review your request and connect you with the right resources. If you provided contact information, you will hear back within 2 business days.

🚨 If this is an emergency, do not use this form.

Call 911 for immediate danger, or 211 (Florida's 24/7 helpline) for urgent social service needs including food, shelter, and crisis support.

City of West Miami

About This Portal

Connecting West Miami residents with the services they need — in English and Spanish.

What This Portal Does

The West Miami Community Support Portal helps seniors, low-income families, and residents in need quickly find the right assistance — from City programs, Miami-Dade County agencies, State of Florida resources, federal benefits, and trusted nonprofits.

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Filtered Resource Directory

Select your area of need — food, housing, health, utilities, transportation, financial benefits, senior programs, or family/children services — and see only the resources most relevant to you, with contact details and how to apply.

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Personal Request Intake

Not sure where to start? Submit a request describing your situation and City staff will connect you directly with the right program or organization — no bureaucratic runaround.

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Fully Bilingual

Every resource, description, and form is available in both English and Castilian Spanish — because language should never be a barrier to receiving help.

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Confidential & Anonymous

You can browse all resources without providing any personal information. The Request Help form allows anonymous submissions — your name and contact details are always optional.

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211 — Florida's Helpline

For urgent needs — food, shelter, crisis support — call or text 211 (available 24/7 in English and Spanish). It's free and confidential.