Report issues, share concerns, and help shape your community. Anonymous submissions are welcome.
Your submission is reviewed by City staff. All reports are taken seriously.
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West Miami Citizen Voice Portal — Submissions Overview
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The West Miami Citizen Voice Portal is a secure, bilingual platform for residents to report issues, share concerns, and engage with their local government — anonymously or on record.
Residents may submit reports without revealing their identity, encouraging honest feedback on sensitive community issues.
All interface elements are available in English and Castilian Spanish to serve West Miami's diverse community.
Staff can generate instant AI reports that cluster complaints by theme, flag urgent trends, and surface actionable insights for commissioners.
City staff see all submissions in one place with filtering, status tracking, and trend visualization.
Identified submitters receive a tracking ID to follow their report from "Submitted" through "Resolved."
Citizens can attach photos, PDFs, or Word documents to support their complaint with visual or written evidence.